Data Protection

General Information on the Processing of Personal Data

We process personal data in accordance with applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR). Personal data refers to any information relating to an identified or identifiable individual.

Privacy Notice

This Privacy Notice explains how your personal data is processed in connection with the use of this website and the provided functionalities, such as the menu for ordering information, a blog and search functions (hereinafter collectively referred to as the „Website“).

This Website uses SSL or TLS encryption for security and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries submitted to the data controller). You can recognize an encrypted connection by the string “https://” and the lock symbol in your browser line.

Data Controller and Data Protection Officer

This website is operated by Closca Design, Avinguda del Port 49. 46021 Valencia, Spain. Closca Design acts as the data controller for the personal data collected through our website. Our Data Protection Officer can be contacted at Carlos Ferrando,


Unless otherwise described in the context of a certain processing, only those Closca employees, who are responsible for performing a specific task have access to your personal data. In addition, employees who are responsible for operating our IT systems may have access to some of your personal data as part of their job, e.g., administering a submission or performing IT security control tasks. Our employees are obligated to maintain the confidentiality of all personal data.

In the course of our business activities, we rely on the support of various service providers, in particular for the aforementioned purposes as well as for the operation of our IT systems.

In the event of a suspected criminal offense or during investigative proceedings, data may be transmitted to the police and public prosecutor’s office.


By using our website and providing your personal data to us, you consent to the collection, use, and disclosure of your personal data in accordance with this Data Protection Policy. You may withdraw this consent at any time with effect for the future without providing a reason.


We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Data Collection When Visiting the Website

When using our Website for informational purposes only, i.e. if you do not register or otherwise transmit information to us, we only collect data that your browser transmits to our server (so-called „Server Log Files“). When you access our Website, we collect the following data, which is technically necessary in order to display the Website for you:

· Our Website visited
· Date and time of access
· Quantity of data transmitted in byte
· Source/reference from which you reached the page
· Browser used
· Operating system used
· IP address used

The processing takes place in accordance with Art.6(1)(b) of the General Data Protection Regulation (“GDPR”) on the basis of your use of our Website and our interest in improving the stability and functionality of our Website in accordance with Art.6(1)(f) GDPR.

We process your data in order to provide you with a functional website, retain the data for the duration specified by Closca for this purpose and delete your data thereafter.

Only employees of Closca who are responsible for maintaining the Website receive access to your personal data.


Depending on your browser settings and whether you have given us your consent, cookies may be used when you visit this Website in order to extend the functionality of the Website and make it more convenient for you to use. Cookies are small text files that are stored on your computer. Most of the cookies used by Closca are deleted from your hard drive at the end of the browser session („Session Cookies”). In addition, Closca uses so-called permanent cookies („Persistent Cookies”), which remain on your device in order to recognize you the next time you visit the Website. If cookies are used, they collect and process to an individual extent certain user information such as browser and location data, IP address values and as described in the Server Log Files. Persistent cookies are automatically deleted after a specified period of time, which may differ depending on the cookie.

If personal data is also processed through individual cookies used by us, the processing takes place in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our Website (so-called „Necessary Cookies”) or in accordance with Art. 6(1)(a) GDPR on the basis of your consent for all other cookies (marketing and analysis cookies).
Please note that you can configure your browser in such a way that you are informed about the use of cookies and can decide individually whether to accept or to refuse to accept them in certain cases or in general. Each browser differs in the way it manages cookie settings. Cookie settings are described in the help menu of each browser, which explains how you can change your cookie settings.
Please note that if you do not accept cookies, the functionality of our Website may be limited.

Request for free quotation

If you request a free quotation to be sent to you electronically, we will process your title, first and last name, email address, telephone number (if applicable) and details of the subject of the requested information in order to provide you with the information material. The legal basis for this processing is Art. 6(1)(b) GDPR. If we do not reach you by email and you have provided us with your consent in accordance with Art. 6(1)(a) GDPR, we will contact you by telephone. Access to your data will be granted to those employees who are responsible for managing and processing such requests as part of their job.

To collect your personal data described above, we use Zoho Forms and Zoho CRM, two applications provided by Zoho Corporation SL. ("Zoho"), with its registered office at Estancia IT Park, Plot no. 140, 151, GST Road, Vallancheri, Chengalpattu District, Tamil Nadu - 603202, India. The information you enter in the form to request information material may be transferred to a Zoho server.

Web Analysis Services

We use Google Analytics to get an overview of the behaviour of website visitors, and gain insights regarding our digital marketing efforts. Google Analytics allows us to collect and evaluate the data specifically relevant to Closca, for example how far down a webpage was scrolled, which button was clicked, etc. Google Analytics also helps us, for example, understand user demographic characteristics such as age, gender and interests, geographic characteristics such as language and location, as well as technical characteristics such as device type, browser and operating system, search history, YouTube history as well as data from Google partner sites. With the help of this data we can not only optimise our website, but can also recognise how the respective user sessions ended (e.g. simple website visit, request for information material, application for studies). Google Analytics also helps us recognise which webpage a user is accessing and via which channel the users come to our website from (e.g. via a paid or unpaid ad, a Google search, a Facebook post or direct access to the website). With the help of this information, Closca can identify which marketing channels are working and which are not. Google Analytics also allows us to recognise user paths, i.e. where users are moving on our website, whether they are going back to the start page and how many users access our website. With the help of this information, we can, for example, recognise whether the jumping off of a large number of users is due to a technical defect in the website. The above data gives us a good overview of our website and how it is used. Even if we collect user data, we cannot draw any conclusions about your identity from this data, as we receive reports from Google Analytics that are based on aggregated data sets.